Privacy Policy

How we protect and handle your personal information

Last updated: December 10, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

Personal Information

  • Name, email address, phone number
  • Passport and travel document information
  • Payment and billing information
  • Travel preferences and special requirements

How We Use Your Information

We use the information we collect to:

  • Process your bookings and provide travel services
  • Communicate with you about your travel arrangements
  • Provide customer support and respond to your inquiries
  • Send you important updates about your pilgrimage
  • Improve our services and customer experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • To trusted service providers who assist in operating our business
  • When required by law or to protect our rights
  • With airlines, hotels, and other travel providers to complete your booking

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@destinaholidays.com
  • Phone: 1-800-DESTINA (337-8462)
  • Address: 123 Islamic Centre Drive, Toronto, ON M1B 3A8